Hotmail Account Hacked

If you notice any of the following with your Hotmail account, then your Hotmail account may have been hacked:

  1. Everything appears in a different language.
  2. You don’t seem to get any new emails in your inbox.
  3. Your password suddenly stops working even though you haven’t changed the password.
  4. You get a text message on the phone number or an email on your alternate email address which is connected to your Hotmail account that there has been an unusual sign in activity on your Hotmail account.
  5. When you login, you get a message saying ‘It looks like someone else might be using your account’.
  6. You cannot send out any emails from your Hotmail account.
  7. You get a message saying ‘Verify your account’ when you login into your Hotmail account.

If you notice any of the above with your Hotmail account,

Please contact us for Hotmail Support.

Causes:

  1. You clicked on a malicious link in an email sent to you from one of your contacts.We have noticed emails which say ‘Whats App’ or ‘Private Message’ to be the cause of this problem. If you click on a malicious link, it causes the password to be stolen and the Hotmail account to get hacked.
  2. Your computer has either malware or spyware infections which are capable of stealing passwords and passing it onto the hackers.Even if you have virus protection software on the computer, this problem can still occur, since there is nothing in this world which is capable of giving 100% protection against all infections.
  3. One of the most common causes of the problem is Phishing.You replied to a phishing email which claimed that your Hotmail account will be closed if you do not reply with confidential details or which claimed that your Hotmail account will be closed if you do not click on a particular link to verify your Hotmail account.
  4. You have entered your password on a phishing website which appeared to be a genuine Hotmail website. Your password gets stolen and is then used by the hacker to hack into your email and then misuse it.

What’s Next?

Please contact us for Hotmail Support if your Hotmail account has been hacked.