If you login into your Hotmail account and you get a message saying
‘It looks like someone else might be using your account’, then it is a sign that your Hotmail account has been hacked.
You will not get this message if you access the Hotmail account on multiple devices.
Instead, this message only comes up when someone has accessed your Hotmail account from outside your native country and they have sent out lots of spam emails from your Hotmail account.
These hackers will sometimes also send out emails to your contacts stating that you are stranded in a remote island and that you need money.
The message ‘It looks like someone else might be using your account’ will look a bit like the picture below:
If you notice any of the above with your Hotmail account,
Please contact us for Hotmail Support.
- You clicked on a malicious link in an email.We have noticed emails which say ‘Whats App’ or ‘Private Message’ to be the cause of this problem.
- If your computer has malware infections which are capable of stealing passwords, then this problem can occur.Even if you have virus protection software on the computer, the problem can still occur, since there is nothing in this world which is capable of giving 100% protection against all infections.
- One of the most common causes of the problem is Phishing.You have entered your password on a phishing website which appeared to be a genuine Hotmail website. Your password gets stolen and is then used by the hacker to hack into your Hotmail account.
- You use the same password for all accounts on all websites. This may cause one of your passwords to be stolen and the hacker getting hold of your Hotmail account with the help of that same password.
Please contact us for Hotmail Support if you are getting the message saying It looks like someone else might be using your account.